TOUCHHEART

Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information.

Information We Collect

• Basic details such as your name, phone number, email address, and address.
• Information you provide when you contact us.
• Information about how you use our services.
• Payment details when you make a transaction.

How We Use Your Information

• To provide services you request.
• To contact you when needed.
• To process payments.
• To improve our services.
• To keep records for legal or operational purposes.

How We Store Your Information

• We store your information in secure systems.
• We limit access to authorised staff.
• We follow required data protection rules.

Sharing Your Information

• We share your information with service partners who support our operations.
• We share information when required by law.
• We do not sell your information.

Your Rights

• You have the right to request a copy of your information.
• You have the right to request corrections.
• You have the right to request deletion when the information is no longer needed.
• You have the right to limit some uses of your information.

Retention

• We keep your information only for the period required for legal or operational reasons.

Changes to This Policy

• We update this policy when rules or service needs change.
• You can request the latest version at any time.

Brief

Touchheart Healthcare Ltd is a specialist Home care provider to the community as well as providing support for individuals such as  Home Care Assistants, Carers, and Support Workers.

Contact Info

info@touchhearthc.com