TOUCHHEART

FAQ’s

Ask what you want to know

FAQ’s

Q1. What services do you provide?
You receive person centered care at home. You get support for elderly care, learning disabilities, mental health needs, and challenging behaviors.
Q2. How do you assess my care needs?
A care coordinator visits you. You share your needs, wishes, and preferences. You receive a personal care plan based on your daily routine.
Q3. Are your caregivers trained?
Yes. Caregivers go through background checks and structured training. You receive support from staff who follow safe care standards.
Q4. Do you offer flexible visit times?
Yes. You choose visit times that fit your daily schedule. Morning, afternoon, and evening options are available.
Q5. How do I start care services?
You can contact the office through the phone or the website form. A care coordinator arranges an assessment with you . Once you are happy , you receive your care plan and start your visits.
Q6. How do you ensure quality care?
Supervisors review your care plan. You receive regular check ins. You also share feedback to improve your support.

Brief

Touchheart Healthcare Ltd is a specialist Home care provider to the community as well as providing support for individuals such as  Home Care Assistants, Carers, and Support Workers.

Contact Info

info@touchhearthc.com